IRS enables the affected citizens to draw the attention of various urban grievances such as:
Potholes on roads,
Absence of street lights,
Overflowing sewage, Unauthorized encroachment on public places,
Nuisance of auto drivers, Harassment of women in market,
Street vandalism etc.
We can introduce analytics to present dashboard information on the frequent complaints department wise, periodicity, root cause analysis and preventive actions which results in significant quality improvement and reducing municipality budget.