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Contact

  • Identify customers
  • Understand requirements/needs
  • Showcase product/solution

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Acquire

  • Verify client’s interest in product/solution
  • Verify client’s interest in collaborating with Nviera for the product/solution
  • Execute preliminary agreement
  • Secure client with a definitive agreement delineating deliverables, timeline, commencement and prerequisites

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Engage

  • Develop a contract
  • Focus on customer centric model
  • Capture customer’s requirements
  • Capture deliverables and milestones
  • Capture cost of development and delivery
  • Capture payment milestones

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Develop & Test

  • Utilise Nviera’s state-of-the-art competencies in product development
  • Check quality, security, compliance, reliability and performance
  • Test using software verification processes & tools under instruction from expert in-house testers

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Delivery & Training

  • Deliver On-premise or On-cloud based on agreement
  • Impart training to customer resources for roles including end-users

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Support

  • Encourage a customer-centric viewpoint before, during and after delivery
  • Furnish end-to-end support based on onsite or remote requirements

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